'E:\Inetpub\wwwroot\besthealthaustria\cgi-bin\wNavigation.cgi' script produced no output

BECOMING A BEST HEALTH AUSTRIA PARTNER

Holistic Criteria

The set of criteria that is applied in the certification process encompasses 10 categories:

General requirements, management, staff, partnerships and resources, service chain, customer-related results, staff-related results, society-related results, key results

The criteria encompass the following subjects:

Management

  • Personal commitment


Policy and Strategy

  • Philosophy
  • Aims
  • Innovation
  • Service offer / Product
  • External communication
  • Benchmarking


Staff

  • Basic qualifications
  • Further training
  • Business-specific knowledge
  • Responsibilities of staff
  • Internal communication
  • Social commitment 
      

Partnerships and Ressources

  • Privacy
  • Regionality and nature
  • Nutrition
  • Hygiene
  • Partnership
  • Fault management


Service Chain

  • Process ID
  • Availability
  • Information
  • Choice
  • Individual needs
  • Support processes
  • Process of continuous improvement

Customer-Related Results

  • Customer survey ´
  • Interaction
  • Evaluation

Staff-Related Results

  • Staff survey
  • Feedback
  • Evaluation 

Society-Related Results 

  • Social commitment ´
  • Key results
  • Capacity utilisation
Print pagePrint page

Kontaktaufnahme Contact

+43 (0) 42 42/ 44 200-50
E-Mail

137 businesses

are either Best Health Austria partners or else in the process of becoming certified

Holistic Criteria

Short Version of the Criteria List more

Best Health Austria | Gesellschaft für Gesundheitstourismus mbH | Ossiacher-See-Süduferstraße 59-61 | A-9523 Landskron/Villach