A Mark of Quality in accordance with European Standards

Top businesses in the health tourism sector distinguish themselves through the state-approved, and thus EU-wide valid, Best Health Austria mark of quality, based on the Austria quality mark for health tourism accredited in accordance with EN 45011. Due to the basic right of free exchange of goods and services within the European Union, the individual national accreditations are basically recognized by all EU member states.

The mark of quality is the new umbrella brand of Austrian health tourism and a fully-fledged quality management model. It combines services for professional quality management with the advantages of national and international branding communication.

The mark of quality is awarded to businesses who distinguish themselves through their high-quality guest and staff-oriented company philosophy and also through high-quality regenerative, preventive health care, diagnostic and therapeutic offers as valuable partners of the Austrian health system. The award and establishment of the Best Health Austria mark of quality is a driving force for quality improvement within businesses. At the same time, it represents an assurance of quality and thus a decision-making aid for guests or patients, and consequently a competitive advantage for the providers.

Through the levels of bronze, silver and gold, which symbolise the different developmental stages of quality management, businesses are offered the possibility of individually establishing their quality commitment. Businesses from the following areas can at present apply to obtain the Best Health Austria mark of quality:

• Tourist accommodation establishments (after fulfilling appropriate criteria, hotels and guesthouses in the Alpine region can in addition be awarded the Alpine Wellness seal of quality)
• Thermal baths
• Health resorts and health centres
• Rehabilitation facilities and clinics.